← Back to Home

Cookie Policy

Last Updated: April 4, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a secure experience, and provide information to the owners of the site.

2. The "Strict Separation" of Our Cookies

At Conboarding, we enforce a strict separation between our public marketing website and our secure client onboarding portals:

  • Marketing Website (conboarding.com): We use a combination of essential, analytical, and marketing cookies to understand our visitors and optimize our advertising.
  • Client Portals: When your clients access their secure onboarding links, we do not load marketing, advertising, or third-party tracking pixels. We only use strictly necessary cookies (such as authentication tokens) to ensure their data remains private and secure.

3. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the platform to function. They cannot be switched off. We use Supabase to set secure session tokens that keep you and your clients logged in, and Paddle to securely process subscription transactions.

B. Performance & Analytics Cookies

These cookies help us understand how visitors interact with our marketing site by collecting and reporting information anonymously. We use Google Analytics and Microsoft Clarity (which may record heatmaps and anonymous session replays) to improve our user experience.

C. Marketing & Advertising Cookies

These cookies are set on our marketing website by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. We utilize tracking pixels from Meta (Facebook), TikTok, X (Twitter), and Google Ads.

4. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie rights by setting your preferences in our Cookie Consent Banner when you first visit the site.

Additionally, most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and lose access to essential platform features.

5. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at:
privacy@conboarding.com